Matt has over 20 years of experience in book supply companies. He holds a Bachelor of Information Technology and is always open to new ideas. He tackles client issues like puzzles and analyses data and uses his vast computing systems knowledge to lead by example. He understands that the correct solution to a problem may differ from the first idea presented. From that, he significantly mapped CAVAL’s major workflows into a managed system where all staff interactions could be monitored and streamlined. Before joining CAVAL, he worked with DA Information Services, where he helped modernise their CRM platform into a sleek, web-based system and transitioned their infrastructure to a virtualised platform. He's also worked with Watsonia Publishing. Innovating and streamlining processes is his passion. He firmly believes that by continuously improving and simplifying tasks, we can add more value to our community.