Digital Platforms
CAVAL manages and supports a range of digital platforms for customers and for other areas of operations.

Services:
- The provision of help desk services and operations training
- Project, systems and platform management
- An understanding of technological advancements and ability to test tools that can be applied to the library environment
- The collection and publication of library statistics
- Benchmarking, library assessment and measurement, data analysis
- Interlibrary loans and document delivery
- Extensive analysis of business practices and workflows
Helpdesk support and systems managed by CAVAL
- Inter-Library Loans & Document Delivery
- Research data management
- JUSP ANZ Service
- IRUS ANZ Service
- Skilltype

Interlibrary Loan and Document Delivery
With our expertise in all aspects of Interlibrary Loans and Document Delivery, we can provide a range of services
- Implementation and management of a complete ILL/DDS service for libraries
- Advice on the selection and implementation of an automated workflows/systems
- ILL/DDS system Relevant training for library staff