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A seminar was held on the following date in 2010:
Date: Tuesday 23rd November, 2010
Venue: Angliss Conference Centre,
William Angliss Institute,
Building A, Level 5,
555 La Trobe Street,
Melbourne, Victoria
Cost: $120 per person for CAVAL member libraries
$160 for non-members
(including GST)
Redressing the Duck: Rethinking Information Literacy and Professional Practice [PDF] 398KB
Morning
9.00 - 9.30am: Registration
9.30 - 9.45am: Welcome / Introduction
9.45 - 10.45am: Keynote Associate Professor Gregor Kennedy, University of Melbourne
| Abstract and Biography [PDF] 64KB |
Satificing Searching of the Digital Natives
A recipe for disaster or the road to success?
10.45am: Morning tea
11.15am: Kristen Blinco, Team Leader, Client Services at the University of Wollongong
| Blurb and Biography
[PDF] 12KB | Presentation [PDF] 4.13MB
Learning in a virtual world: engaging students for information skills
12.15pm: Lunch
1.15pm: Light Entertainment Josh Earl - comedian
1.45 - 4.00pm: Concurrent sessions
a) e-learning smorgasbord
b) Marketing presentations
c) Communication Skills workshop
4.00 - 4.10pm: Summary and evaluations
Sue Little & Steven Yates, Monash University
Creating the online 'Amazing Library quest'
A practical discussion about the process of creating an online orientation to the Library
Handout [PDF] 266KB
Julia Leong, RMIT University
Three Keys to a Successful Online Forum
Katie Wiese, La Trobe University
Beyond subject guides: pushing the boundaries of LibGuides software, a Health Sciences
perspective
Handout [PDF] 81KB
Kim Tairi, Swinburne University of Technology
A pinch of creativity: tools for adding some fun to your classes
Biographies
Sue Little is Subject Librarian for Anthropology, Sociology and Communications at Monash University
Library and has been involved in creating and providing online Information Literacy Tutorials and
assessments for a number of years.
Steven Yates
is the e-learning coordinator at Monash University Library. Amongst
other previous roles
he has worked as e-learning developer, instructional designer, and
educational IT consultant in both the corporate and higher education
sectors in three different countries.
Julia Leong is currently Librarian, Staff Development at RMIT University. Previously she has worked
extensively in information services in university libraries as a liaison librarian and a manager. In 2006
she was a recipient of a Citation for Outstanding Contribution to Student Learning, Carrick Australian
Awards for University Teaching for her work with eSKILLS UNE, an online information literacy resource.
In 2010 she has an RMIT University grant for a project to better equip library staff, particularly those in
RMIT University International Vietnam, to provide effective learning support.
Katie Wiese is Faculty Librarian for Health Sciences at La Trobe University Melbourne campus.
Although a relatively new librarian, Katie is passionate about information literacy and positive user
experience particularly for undergraduate students. She is also excited by the huge challenges and
changes facing the profession. At La Trobe University Library, LibGuides software has been used not
only for subject guides but also for liaison, student skills training and class instruction. This session will
be a reflection of the successes and feedback from these initiatives.
Kim Tairi is the Information Service Manager for Prahran Campus Library of Swinburne University. She
is a self-confessed lover of gadgets and enthusiastic user of social media. Kim has worked in libraries
for sixteen years in various guises and is excited by some of the thinking around user experience,
creativity and transliteracy that are shaping the libraries of the future. She is also a fan of buzz words.
Kim will be demonstrating educational technology and open-source tools that rock her world.
Katrina Barlow, Quality Improvement and Communications Coordinator, Deakin University
The art of selling your message
Handout [PDF] 899KB
You're a highly competent, hardworking liaison librarian. You've just walked out of your manager's
office, having agreed to hold a series of 'brown bag' lunchtime sessions for higher degree by research
students.
What happens next?
This hands-on session is designed to help library staff gain an appreciation for why marketing and promotions are becoming increasingly important in university libraries. You will hear a range of promotional tips, tricks and techniques in a scenario-based session that will give you the confidence to sell your message. In this session, participants will:
Katrina Barlow is the Library Communications Specialist at Deakin University. Prior to joining the Library in 2009, she worked in a number of editorial positions, including Deakin's Knowledge Media Division; publisher of Who's Who in Australia, Crown Content; and the closed captioning unit at Seven Network. She brings an editorial approach to her communications work at Deakin University Library, and is always on the look-out for words and communications channels that will resonate with Library clients.
c) Communication Skills workshop
Sharee Crocker, Teaching and Learning Librarian and Liaison Librarian (Education), Deakin University
Sharon Chua, Business and Law Liaison Librarian, Deakin University
Understanding Tertiary Students: bringing communication barriers to the surface
Presentation including participant's responses [PDF] 122KB
Communicating with our clients, we do it every day, but are we doing a good job? Are we
communicating effectively? Are we meeting our clients' needs? Sometimes we need to take a step back
and analyse our communication skills, it often helps if we can reflect on the issues that may be causing
us to communicate ineffectively. Our clients come from a diverse range of foreign and domestic
backgrounds, a clients' culture and expectations will have a large impact on how they communicate. The
same is true for Librarians our ability to support and communicate with clients can change from day-to-day
depending on our own attitudes and cultures.
Sharon and Sharee have designed a workshop designed to allow participants to interact in personal groups and draw out barriers with the potential to impact negatively on client and librarian communication. Participants should be prepared to engage in role play and lively discussions. Drawing out and discussing communication barriers will allow participants to become aware of ineffective communication traps. Participants will be encouraged to come up with potential solutions to communication barriers.
Biographies
Sharee Crocker is currently a Teaching and Learning Librarian and Liaison Librarian for Education at Deakin University Library. Sharee has been a Liaison Librarian at Deakin for three years and holds a Bachelor of Science Library and Information Management from Charles Sturt University. Sharee also has a further 3 years of experience working in TAFE libraries in a combination of client services and technical services roles. Sharee's current interests are effectively communicating and embedding information literacy skills into university curriculum through the use of digital learning objects.
Sharon Chua is currently a Liaison Librarian for Deakin Business School and has a Masters degree in Information Studies from Nanyang Technological University, Singapore. Sharon also has several years of experience working in business and academic libraries in both Singapore and Australia. Sharon is currently involved in training and supporting students from the Faculty of Business and Law's postgraduate and undergraduate mentoring programs. She is also a member of the faculty's Student Experience and Engagement Committee. Her current interests are in library outreach and in supporting higher degree research for both staff and students.