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Forum dates for 2011
Forums were held on the following dates in 2011:
CAVAL Reference Interest Group Forum August 2011:
Rethinking Reference Services in a Mobile World
Date & Time: Friday 26th August 2011 1.15 for 1.30pm start
Venue: TD121
Swinburne University - Hawthorne Campus,
Campus map: http://www.swinburne.edu.au/campuses/hawthorn/documents/hawthorn.pdf
(Reference: F1, Building TD)
RSVP by Friday August 19th 2011
http://www.caval.edu.au/CRIG_Forum_August2011.html
August 2011 Forum:
Rethinking Reference Services in a Mobile World
This forum looks at how libraries continue to rethink how they provide point of need services given changing patterns of access to and use of information. We interpret the idea of a "mobile world" to encompass both new technologies and more general changes in flexible and timely use of our services.
Program
1.15pm Arrival/Coffee
1.30-1.45 Welcome and Introduction
Gary Pearce, Liaison Librarian (Media & Communication), RMIT University and Chair of CRIG
1.45-2.15 Mobile thinking: service improvements at academic libraries.
Annie Yee, Liaison Librarian, RMIT University
I hope to summarise some of the interesting projects and services that have been successfully implemented by some of the American academic libraries visited under the CAUL Travelling Fellowship. Staying as close as possible to the topic, I will present my observations on text messaging as a growing medium for reference service, but will also touch on eReaders and other digital services or collections that were offered by these universities.
Mobile thinking: service improvements at academic libraries [CRIG-Mobilethinking-revised.pdf] 2.65Mb
Introduction and Mobile thinking [CRIG_Forum_part1.mp3] 8.43Mb
2.15-2.45 Beyond the boundary of the library walls dynamic Library support at Deakin
Clare O'Dwyer, Manager, Library Services, Faculty of Business and Law
Deakin University Library has actively expanded the library support from the service desk in the library to working within faculties via a new service 'Librarian in Residence' and roving across the library. While a service desk remains an option, library staff are technology enabled to answer client queries anywhere and anytime on campus. The Liaison Librarians, Library Rovers and shelvers take mobile technology with them and can look up the catalogue, databases or services on the fly. Laptops, iPads and iPod Touch technology are being used to take the library with us.
Librarian in Residence @ Deakin University [2011 CRIG - Library.ppt] 3.44Mb
Beyond the Boundary [CRIG_Forum_part2.mp3] 9.26Mb
2.45-3.15 Tea and Coffee Break
3.15-4.00 Around the Traps (4 x 10 minute sessions)
Online Reference Services @ La Trobe University - LibAnswers and LibChat
Fiona Salisbury, Learning and Research Services Manager, La Trobe University
Online Refernce - Lib Answers and LibChat. [LTU CRIG aug 2011.pdf] 718KB
Tech Zone @ Deakin Library
Colin Bates, Manager, Library Services. Faculty of Health. Deakin University
TechZone - access to current technology for students [CRIG-TechZone.ppt] 9.65Mb
Monash University Library's Service Points Review
Clare Carlsson, Matheson Library Manager, Monash University
Service Point Review Monash University Library [CRIG Service Point Review-2011MC.pptx] 12.33Mb
The new service desk at the Baillieu Library
Sabina Robertson, Arts Librarian, University of Melbourne [Sabina_Robertson_2011_crigseminar.ppt] 1.89Mb
Around the Traps [CRIG_Forum_part3.mp3] 8.39Mb
4.00-4.30 Tour of Swinburne Hawthorn Campus Library
The Speakers
Annie Yee
Liaison Librarian - RMIT University
Annie is a Liaison Librarian at the Business Library, RMIT City campus. Under the CAUL Travelling Fellowship 2011, Annie visited 8 academic libraries in the USA to investigate how these libraries have used mobile devices and technology to improve their services.
Clare O’Dwyer
Manager, Library Services – Faculty of Business and Law – Deakin University
With extensive multi national industry, government, legal and academic experience and in her current role as Manager, Faculty of Business and Law Library services at Deakin University, Clare O’Dwyer has provided research support across all business and law disciplines to academic staff, PhD students and other researchers. Her role at Deakin University also extends to the management of the Burwood campus library and over 60 staff. Clare O’Dwyer holds a recently completed Master of Business in Arts and Entertainment Management degree (Deakin University), Graduate Diploma in Business (RMIT) and Bachelor of Business (RMIT).
Map and travel directions
By public transport
The campus is approximately a one minute walk from Glenferrie station. Belgrave, Lilydale and Alamein train lines from the city travel to Glenferrie station in 10 minutes.
Tram No.16 Kew to St Kilda Beach stops on Glenferrie Road, where shops, food outlets and ATMs are also located.
Bus 624 Kew-Chadstone – Oakleigh via Carnegie, travels along Auburn Road, about a 10 minute walk to Campus.
By Car
A multi deck car park is available:
Fees from 1st January 2011:
$3.00 for up to 2 hours during the day
$4.00 for up to 3 hours during the day
$4.00 after 4pm $6.50 for full day (including evening)
Campus map: http://www.swinburne.edu.au/campuses/hawthorn/documents/hawthorn.pdf
(Reference: B1, Building 19W)
2011 August CRIG Forum Program [PDF] 97.22KB
CAVAL Reference Interest Group Forum May 2011: What is our Worth?
Date & Time: Friday 20th May 2011 1.00 for 1.15pm start
Venue: Institute for Advanced Study
La Trobe University,
Melbourne (Bundoora)
Campus map: http://www.latrobe.edu.au/io/documents/maps/bun/Melbourne-Site.pdf
(Reference: F1, Building NR8)
May 2011 Forum: What is our worth?
Academic libraries have gone through a process of change and evolution in an effort to remain relevant and justify the contribution of their services. This CRIG forum responds to this process of change by asking "what is our worth?" We interpret this topic broadly, asking questions like how do we measure our worth as well as how do we increase our worth?
Program
1.15pm Welcome and Introduction
Gary Pearce, Liaison Librarian (Media & Communication), RMIT University and Chair of CRIG
1.30 - 2.15 Worth and worthiness: the academic library conundrum
Janet Fletcher, Director of Information Services, University of New South Wales
Janet’s paper outlines strategies and processes adopted at UNSW Library to provide the University's research communities with resources and support services for measuring and demonstrating impact of research, and managing research data and publications. The focus of the paper is about how the Library's structure, technology, staff portfolios and content-related components were re-shaped and re-scoped to ensure research services became core library business.
2.15 - 2.45 Evaluating library programs: What, why and how are we evaluating?
Noriaki Sato, Learning Skills Adviser, Monash University
With the growing importance of information literacy and learning skills as part of Monash University’s graduate attributes and Passport 2.0 curriculum model, the Library plays an important role in developing and delivering programs that address these skills. With an increasing degree of embedding of these programs within faculties’ curricula, program evaluation becomes crucial not only to respond to individual practitioners’ willingness to improve their practice, but also to satisfy the Library’s organisational accountability as a provider of these programs within the faculties’ curricula.
In response to the theme of the CRIG session ‘What is our worth?’, this presentation will introduce the key findings from the preliminary research phase of the Library’s Evaluation Project, which include observations and reflections on evaluation methods/strategies often used in university libraries.
2.45 - 3.15 Tea & coffee break
3.15 - 3.45 Information literacy for lifelong learning: Librarians and academics working together.
Kym Fraser, Director, Learning Segments Project, RMIT University
Twenty years after the Federal Government required Australian universities to make explicit and teach generic attributes to our students, studies show that our graduates continue to lack many of these attributes (Barrie et. al. 2009). One of these graduate attributes is information literacy. Every Australian University maintains that its graduates possess the ability to locate, organise, analyse, synthesise and evaluate information. Research suggests that many academics lack the confidence and the background knowledge to teach these generic skills (de la Harpe et.al., 2009). Clearly, specialists such as librarians can work profitably with academics to embed information literacy developmental opportunities into the disciplinary context of the degree.
However gaining access to work with academics is often easier said than done. How do we convince academics that this work benefits them as well as their students? This workshop looks at two interrelated approaches: ‘the pitch’ and ‘the evidence’.
3.45 - 4.15 Panel questions and discussion
4.15 Tour of La Trobe Library
The Speakers
Janet Fletcher
Director of Information Resources, University of New South Wales
Janet is the Director of Information Services for UNSW Library. Her portfolio includes academic services (outreach and service librarians), general customer support services, document supply services, learning and teaching support, and collection development and policy.
Noriaki Sato
Learning Skills Adviser, Monash University
Noriaki Sato is a Learning Skills Adviser at Monash University Library. He works in collaboration with librarians, academics and other faculty staff to deliver various programs both in the Faculty of Information Technology and the Faculty of Pharmacy and Pharmaceutical Sciences. He also participates in various projects within the library, working on such issues as evaluation.
Kym Fraser
Director, Learning Segments Project, RMIT University
Kym is the Director of the Learning Segments Project at RMIT University. She has worked in the field of Academic Development for over 20 years in Australia (Monash, Charles Darwin and the Australian Catholic Universities), the UK (Universities of Oxford and Warwick), Hong Kong (Lingnan University) and the USA (Cornell University). Most recently she was the director of a two year graduate attributes project at the Australian Catholic University where she worked closely with academics, student associations and centrally based professional staff from the library, academic skills unit, careers, campus life and campus ministry.
Her current research interests include evaluating teaching excellence programs, designing collaborative learning spaces and developing innovative masters programs which recognise and credit workplace learning.
Map and travel directions
By public transport
How to get to La Trobe University (Melbourne) using public transport -
http://www.latrobe.edu.au/travelsmart/public-transport/melbourne-bundoora.html
By car
See location, campus and car parking map:
Location map: http://www.latrobe.edu.au/io/documents/maps/bun/Melbourne-Location.pdf
Car parking map: http://www.latrobe.edu.au/io/documents/maps/bun/Car-Park-Location-Map.pdf
Visitor car parking is limited due to construction activity on campus – it is recommended that you purchase a ticket for $5 (coins).
Ticket machines can be found in most car park areas, see car parking map:
http://www.latrobe.edu.au/io/documents/maps/bun/Car-Park-Location-Map.pdf
Limited car parking spaces are available immediately in front of the IAS. There is no ticket machine in this parking area, so please purchase a ticket before parking and park only in the General Parking Permit areas.
2011 May CRIG Forum Program [PDF - 100Kb]